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.support-ticket-filters-card .support-ticket-toolbar{border-bottom:0}.support-ticket-table-card .support-pagination{background:var(--support-surface)}.support-ticket-filters-card .support-segmented-button.is-active{box-shadow:none}.support-table{border-collapse:collapse;width:100%}.support-table thead{background:var(--support-surface-soft)}.support-table th{height:var(--support-height-lg);padding:0 var(--support-space-3);text-align:left;font-size:var(--support-font-xs);letter-spacing:.07em;text-transform:uppercase;color:var(--support-muted);border-bottom:1px solid var(--support-border);font-weight:800}.support-table td{height:var(--support-metric-height);padding:0 var(--support-space-3);font-size:var(--support-font-body);color:var(--support-text-soft);border-bottom:1px solid var(--support-border)}.support-table tr:hover td{background:var(--support-surface-soft)}.support-ticket-toolbar{min-height:48px;padding:var(--support-space-2)var(--support-space-3);border-bottom:1px solid var(--support-border);justify-content:space-between;align-items:center;gap:var(--support-space-3);flex-wrap:wrap;display:flex}.support-ticket-filter-group{align-items:center;gap:var(--support-space-3);flex-wrap:wrap;flex:1;display:flex}.support-table-scroll{overflow-x:auto}.support-table-clickable-row{cursor:pointer}.support-table-subject-col{min-width:200px}.support-table-link-text{color:var(--support-primary);font-weight:600}.support-table-person{align-items:center;gap:var(--support-space-2);display:flex}.support-table-person.is-compact{gap:6px}.support-table-person-name,.support-table-subject{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.support-table-person-name{max-width:120px}.support-table-subject{max-width:260px;color:var(--support-text);font-weight:600;display:block}.support-table-secondary{color:var(--support-muted);font-size:var(--support-font-meta)}
.support-phone-grid{grid-template-columns:var(--support-phone-left)minmax(520px,1fr)var(--support-phone-right);background:#fff;flex:1;min-height:0;display:grid}
.support-voicemail-grid{grid-template-columns:var(--support-voicemail-left)minmax(520px,1fr);background:#fff;flex:1;min-height:0;display:grid}.support-player-card{border:1px solid var(--support-border);border-radius:var(--support-radius-xl);padding:var(--support-space-4);background:#fff;margin-bottom:18px}.support-play-btn{border-radius:var(--support-radius-full);background:var(--support-primary);color:#fff;border:0;place-items:center;width:38px;height:38px;display:grid}.support-waveform{height:var(--support-height-lg);border-radius:var(--support-radius-md);background:repeating-linear-gradient(90deg,#087fc42e 0 3px,transparent 3px 8px),var(--support-primary-soft)}.support-player-row{align-items:center;gap:14px;display:flex}.support-player-waveform-wrap{flex:1}.support-player-duration,.support-player-note{color:var(--support-muted);font-size:var(--support-font-body);white-space:nowrap}.support-player-note{text-align:center;margin:10px 0 0}.support-voicemail-detail{height:100%;padding:var(--support-space-6);overflow-y:auto}.support-voicemail-back-btn{margin-bottom:var(--support-space-3);color:var(--support-primary);font-size:var(--support-font-title);cursor:pointer;background:0 0;border:0;padding:0;display:none}.support-voicemail-caller{margin-bottom:var(--support-space-5);align-items:center;gap:14px;display:flex}.support-voicemail-caller-name{color:var(--support-text);margin:0;font-size:18px;font-weight:600}.support-voicemail-caller-meta,.support-voicemail-caller-submeta{color:var(--support-muted);font-size:var(--support-font-body);margin:2px 0 0}.support-voicemail-caller-submeta{color:var(--support-muted-2);font-size:var(--support-font-meta)}.support-voicemail-urgent{margin-left:auto}.support-voicemail-transcript{border-radius:var(--support-radius-md);background:var(--support-surface-soft);padding:var(--support-space-3)}.support-call-direction{font-size:var(--support-font-body);text-transform:capitalize;align-items:center;gap:4px;font-weight:500;display:inline-flex}.support-call-direction.is-inbound{color:var(--support-primary)}.support-call-direction.is-outbound{color:var(--support-muted)}
.support-review-grid{background:#fff;flex:1;grid-template-columns:minmax(420px,1fr) 340px;min-height:0;display:grid}.support-review-list{border-right:1px solid var(--support-border);flex-direction:column;min-width:0;display:flex}.support-review-detail{background:#fff;min-width:0;overflow:hidden}.support-review-stars{align-items:center;gap:1px;margin-top:4px;display:flex}.support-review-stars-lg{margin:14px 0 var(--support-space-3)}.support-review-star{color:var(--support-border-strong);font-size:var(--support-font-title)}.support-review-stars-lg .support-review-star{font-size:22px}.support-review-star.filled{color:var(--support-warning)}.support-review-provider,.support-review-score{color:var(--support-muted);font-size:var(--support-font-meta);margin-left:6px}.support-review-score{color:var(--support-text);font-size:var(--support-font-title);font-weight:600}.support-review-status{border-radius:var(--support-radius-full);font-size:var(--support-font-xs);padding:2px 7px;font-weight:700}.support-review-status.responded{background:var(--support-success-soft);color:var(--support-success-text)}.support-review-status.needs-response{background:var(--support-warning-soft);color:var(--support-warning-text)}.support-review-panel{flex-direction:column;height:100%;display:flex}.support-review-panel-header{padding:var(--support-space-4)var(--support-space-5);border-bottom:1px solid var(--support-border);justify-content:space-between;align-items:center;display:flex}.support-review-panel-title{color:var(--support-text);font-size:var(--support-font-section);margin:0;font-weight:600}.support-review-panel-body{min-height:0;padding:var(--support-space-5);flex:1;overflow-y:auto}.support-review-comment-card,.support-review-response-card{margin-bottom:var(--support-space-4);border:1px solid var(--support-border);border-radius:var(--support-radius-lg);background:var(--support-surface-soft);padding:14px}.support-review-response-card{background:var(--support-success-soft);border-color:#d1fae5}.support-review-response-block{margin-bottom:var(--support-space-4)}.support-review-response-meta{margin:var(--support-space-2)0 0;color:var(--support-muted);font-size:var(--support-font-sm)}.support-review-panel-footer{padding:14px var(--support-space-5);border-top:1px solid var(--support-border);background:var(--support-surface);flex-wrap:wrap;gap:10px;display:flex;position:sticky;bottom:0}
@media (max-width:1399px){:root{--support-inbox-left:300px;--support-inbox-right:220px;--support-phone-left:290px;--support-phone-right:220px}}@media (min-width:1024px) and (max-width:1279px){.support-inbox-body{grid-template-columns:320px minmax(0,1fr)}.support-context-panel{display:none}}@media (max-width:1199px){.support-inbox-grid,.support-phone-grid{grid-template-columns:300px minmax(0,1fr)}.support-right-rail{display:none}.support-live-grid,.support-review-grid{grid-template-columns:minmax(0,1fr)}.support-live-side,.support-review-detail{display:none}}@media (max-width:899px){.support-metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.support-inbox-grid,.support-phone-grid,.support-voicemail-grid{grid-template-columns:1fr}.support-center-panel{display:none}.support-channel-bar{overflow-x:auto}.support-ticket-toolbar,.support-ticket-filter-group{flex-direction:column;align-items:stretch}.support-settings-shell{padding:var(--support-space-3)}.support-settings-form-row{align-items:flex-start;gap:var(--support-space-2);flex-direction:column}.support-settings-short-input{width:100%;max-width:280px}.support-time-range{flex-wrap:wrap}.support-settings-actions{justify-content:stretch}.support-settings-actions .support-btn{width:100%}}@media (max-width:767px){.support-inbox-topbar{flex-basis:auto;height:auto;min-height:72px}.support-inbox-channel-row{flex-wrap:wrap;flex-basis:auto;height:auto;overflow:visible}.support-inbox-channel-row .support-filters-button{margin-left:0}.support-inbox-live-chat-subrow{flex-wrap:wrap;flex:none;gap:6px;height:auto;min-height:44px;padding:8px 18px 8px 22px;overflow:visible}.support-inbox-live-chat-subrow .support-channel-pill{flex-shrink:0}.support-inbox-body{grid-template-columns:1fr;min-height:0}.support-context-panel{display:none}.support-mobile-hidden{display:none!important}.support-conversation-panel{border-left:0}}@media (max-width:560px){.support-metric-grid:not(.support-metric-grid--count-2){grid-template-columns:1fr}.support-metric-grid.support-metric-grid--count-2{grid-template-columns:repeat(2,minmax(0,1fr))}.support-channel-pill span.label{display:none}.support-inbox-channel-row .support-channel-pill span.label{display:inline}.support-tab-row{overflow-x:auto}}

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